Commercial Director
About Calo (more here)
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 6 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
The Role
As Commercial Director (Demand & Growth), you will be responsible for driving demand generation, customer growth, revenue performance, and market expansion across UAE and Kuwait.
You will lead the development and execution of market growth strategies while identifying new opportunities across subscriptions, partnerships, retail, CPG, and emerging business initiatives.
This is not a traditional brand marketing role.
We're looking for a business leader whose core expertise is marketing and growth, but who approaches every decision through a commercial lens. You'll be expected to own outcomes, make independent decisions, and act as a strategic partner to market leadership.
Success in this role will be measured by your ability to grow customers, improve retention, increase revenue, unlock new growth opportunities, and drive overall market performance.
What You'll Be Responsible For
Own Market Growth & Performance
Lead market growth strategy across UAE and Kuwait
Drive customer acquisition, retention, engagement, and revenue growth
Own demand generation and customer growth performance across all channels
Identify growth opportunities and prioritize initiatives with the highest commercial impact
Act as a key business partner in driving overall market performance
Lead Commercial Growth Initiatives
Launch and scale new growth channels, partnerships, and business opportunities
Support expansion initiatives across subscriptions, retail, CPG, and future business verticals
Identify and execute strategic partnerships that drive customer and revenue growth
Evaluate pricing, promotions, offers, and commercial initiatives to maximize business performance
Build High-Impact Marketing & Growth Strategies
Develop integrated growth strategies across digital, offline, CRM, lifecycle, referral, and performance marketing channels
Optimize marketing investments through rigorous performance analysis and ROI management
Continuously improve CAC efficiency, retention, LTV, and revenue contribution
Ensure marketing efforts directly support business growth objectives
Own UAE Market Representation
Serve as Calo's on-the-ground commercial owner in the UAE
Build relationships with partners, agencies, vendors, and key stakeholders
Represent the business locally and provide market intelligence, customer insights, and competitive analysis
Act with a high degree of ownership and autonomy in market decision-making
Drive Data-Led Decision Making
Analyze customer behavior, growth trends, market opportunities, and competitive dynamics
Build reporting frameworks and performance dashboards that connect marketing efforts to business outcomes
Use insights to inform strategic decisions and resource allocation
Leverage AI & Modern Growth Practices
Actively utilize AI tools to improve analysis, planning, execution, content creation, productivity, and decision-making
Champion innovative growth practices and scalable operating models
Continuously explore new technologies and automation opportunities that improve team effectiveness and business performance
Cross-Functional Leadership
Partner closely with Commercial, Product, Growth, Operations, Finance, and Leadership teams
Align growth initiatives with broader company objectives
Lead agencies, external partners, and cross-functional projects from strategy through execution
What We're Looking For
Experience
8+ years of experience in Growth, Commercial Marketing, Demand Generation, Revenue Growth, Market Expansion, or related leadership roles
Strong B2C experience is required
Experience scaling consumer-facing businesses in high-growth environments
Proven track record of driving measurable customer growth, retention, and revenue impact
Experience owning market performance, business growth, or commercial outcomes beyond traditional marketing metrics
Commercial & Leadership Capabilities
Deep understanding of customer growth, retention, subscriptions, revenue drivers, and commercial performance
Strong business acumen with the ability to identify growth opportunities beyond marketing campaigns
Experience launching new channels, products, partnerships, or business initiatives
Ability to operate independently and make high-quality decisions with limited oversight
Strong analytical mindset with exceptional problem-solving skills
Excellent stakeholder management and cross-functional leadership abilities
Market Experience
GCC experience is highly preferred
UAE market experience is strongly preferred
Kuwait market exposure is a plus
Who Will Thrive Here
You are:
Commercially sharp and business-minded
Obsessed with growth and performance
Highly autonomous and ownership-driven
Fast-moving and execution-oriented
Strategic without being overly theoretical
Data-driven and analytical
Comfortable with ambiguity and scaling challenges
Collaborative, low-ego, and impact-focused
Someone who naturally thinks like a General Manager, not just a marketer
Want to Gain Extra Points?
We’re not looking for cookie-cutter applications. Surprise us.
Show us your creativity, your drive, and who you are beyond a CV. Send a Loom, a Notion page, a deck, a video, a voice note, whatever feels most “you.” Tell us why you belong here at Calo and why this role excites you.
- Department
- Management
- Role
- Commercial Director
- Locations
- Dubai Office
- Remote status
- Hybrid