About Calo (more here)

Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.

Launched in Bahrain in 2019, we have since expanded to 6 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.

We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.

Why This Role Matters

We are looking for Nutrition Interns to support Calo’s nutrition customer journey.

The role will focus on proactively supporting customers during their first month with Calo, providing nutrition guidance, monitoring progress, identifying concerns, and escalating issues when needed.

This is a 3-month internship working closely with the Nutrition and Customer Experience teams.

What You’ll Do

Scope 1: Nutrition Consultations

Key Responsibilities:

• Conduct nutrition consultations and scheduled outbound follow-up calls with customers.

• Assess customers’ goals, medical history, dietary intake, lifestyle factors, and overall progress.

• Support customers with plan suitability, calorie intake, portions, meal selection, and weight tracking.

• Provide evidence-based nutrition education and practical recommendations aligned with customers’ health and wellness goals.

• Identify issues that may affect the customer’s progress and experience with Calo.

• Support appropriate adjustments to the customer’s Calo journey when needed.

• Document all consultations, recommendations, concerns, and follow-up actions.

Scope 2: CX Nutrition Support

Key Responsibilities:

• Support the Customer Experience team with nutrition-related customer inquiries.

• Provide clear and accurate responses related to dietary needs, nutritional values, and ingredients.

• Support the development and improvement of FAQs, guides, and internal resources used by the CX team.

What We’re Looking For

• Bachelor’s degree in Nutrition, Dietetics, or a related field within the Bachelors of science.

• Valid NHRA license or in the process of obtaining one.

• Ability to communicate nutrition information in a simple and practical way.

• Good organization and documentation skills.

Who You Are

• Bahraini National

• Fluent in Arabic and English.

• Strong verbal and written communication skills.

• Comfortable speaking with customers over the phone.

• Comfortable working in a fast-paced, customer-facing environment.

The Hiring Journey

• Screening meeting with our TA team

• Technical interview

• Culture-fit interview

• Offer stage

Ready to Join?

If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let’s gooo! 🚀